What is implementation and why is it important?

Across the world, a focus on implementation quality is becoming recognised as the key to better results from services. Yet we often take an unsystematic approach to supporting service delivery, or expect it to take care of itself.

Implementation is about active and planned efforts to identify approaches or interventions that work and deliver them in ways that maximise and preserve their effectiveness. Implementation science is about the study of the best methods for improving implementation quality. Implementation support is about applying research and other knowledge in a tailored, ‘hands-on’ way to help policy makers and services deliver on their aspirations.